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The focus of this service is to provide a quick response support function to clients seeking resolution to an immediate project management challenge.
Whether you require an answer to a difficult question, a second opinion or a review of a project document, RCS is your solution.
Service features:
Web based, real-time interaction with CPM Subject Matter Experts
Communicate your inquiry to your RCS consultant via e-mail. Your inquiry will be
addressed via e-mail or a scheduled teleconference.
Receive a monthly use report including:
 Total contact volume analysis
Contacts by region analysis
Contacts by subject inquiry
Trend analysis
The RCS billing model is 15 minute increments with a 30 minute minimum
The RCS billing cycle is monthly
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