Center For Project Management - Project Management Training and Seminars

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Establishing and Managing a Project Office		1 Day Duration
Introduction Imagine this: You arrive at the airport to take a flight. As you wait in the lounge, an announcement comes over the loudspeaker, “Attention all passengers, most flights are delayed today, possibly canceled. We are experiencing technical difficulties. We do not have the right staff to service the planes. There is no one in air traffic control and we cannot give you any gate or arrival or departure information. We apologize for any inconvenience this may cause.” It sounds like a Monty Python skit. But in actual fact, IT professionals all over the country relive a similar scene, every day. In the same way as the pilot and crew of an airplane cannot function without the help of an efficient and effective control tower, so the IT project managers and teams must have their equivalent of a an IT control tower. Enter the Project Office. The primary mission of a Project Office (think air traffic control) is to provide “logistical support” for various project managers and their teams. Despite the obvious need for a Project Office in most IT organizations, it is a rare phenomenon; especially well-designed, properly staffed, and highly utilized project offices. A secondary mission of the Project Office is to provide project planning, tracking, and reporting services. When used in this fashion, the Project Office provides the essential support services that free up the project managers to do what they do best - manage projects. Objectives The goals of this session are to provide participants a strong foundation in the process of designing, staffing, operating, and maintaining a productive Project Office. Upon successful completion of this seminar participants will be able to: Describe the nature and structure of typical Project Office models Identify the appropriate structure of a Project Office for your organization Produce a staffing plan for your project office Recognize the complexities of marketing a Project Office Illustrate techniques for supporting and guiding project managers
Seminar Audience Managers, project managers, senior team members, and selected senior end-user/customer team members.		PMBOK® Guide Areas Covered: Integration Management Scope management Time Management Cost Management Communications Management Risk Management
Outline
Project Office – A Historical Perspective Structure of a Project Office Supportive Office Directive Office Evolution and Transition Assessing the Need for Establishing a Project Office? Roles and Responsibilities of a Project Office Project Process Architecture Support Product Lifecycle Support Project Planning and Control Project Reviews and Inspections Project Administration Support Tool Management and Support Consulting and Mentoring Services Project Management Training and Certification		Establishing a Project Office Establishing a Project Office Space and Facilities Staffing the Project Office The Perfect Project Office Manager Support and Administrative Staff Marketing and Communication Plan Problems and Mistakes - Anecdotes from Life! Positive Versus Negative Be Prepared - or Else! Sell the Benefits Conclusions Action Plan