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Introduction
Organizational expansions, mergers, acquisitions, outsourcing, right sizing, and spin offs, all lead to the creation of remote and virtual project teams. The end result is that team members, project managers, managers and customers may be located in distant locations with no face-to-face time. A typical remote/virtual team may end up having four bosses: their project manager, their local manager(s), their remote functional manager, and the project sponsor, each in a different location. Team managers have to make sure that the goals for remote and virtual teams are clearly stated and fully communicated to all of the stakeholders. Otherwise, the various team members will be pulled in different directions resulting in confusion, duplication of work, and frustration. If remote and virtual teams are not managed well, the results can be disastrous -- poor work performance, lack of supervision, poor communications, unbalanced work loads, and poor career path planning. The down side of poorly managed remote and virtual teams is that many people quit and leave, others quit and stay. The end result is project failure, high turnover, and dissatisfied customers.
Objectives
The goals of this seminar are to equip the participants with tools, techniques, and management practices required to lead remote and virtual teams.
Upon successful completion of this seminar participants will be able to:
Identify the needs of remote and virtual teams
Recognize the motivation drivers of remote and virtual teams
Identify the tools required to sustain productive working relationships
Produce a communication plan
Recognize techniques for balancing work across the team
Formulate accountability measures for project resources
Identify a project’s vital signs
Determine vital signs reporting thresholds
Define the required elements of a development plan for remote team members
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Seminar Audience
Project managers, team members, and selected end-user/customer team members.
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PMBOK® Guide Areas Covered:
Integration Management
Time Management
Human Resource Management
Communications Management
Risk Management
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Remote and Virtual Teams – Overview
Uniqueness of their Structure
Uniqueness of their Needs
Challenges and Obstacles
Needs of the Organization
Needs of the Managers
Needs of the Team
Needs of the Customers
Remote and Virtual Teams
Interpersonal and Leadership Skills
Relationship Management
Communication Methods and Tools
Managing Productivity
Progress Assessment and Reporting
Productivity Improvement Planning
Escalation Procedures
Career Path Planning
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Recognition and Rewards
Performance Assessment
Rewards and Recognition
Project Planning and Management
Business and Technical Complexity
Risk Assessment and Management
Issue Management
Deliverables Based Planning Techniques
Monitoring Progress
Reporting Relationships
Monitoring the Project Vital Signs
Conducting Progress Reviews
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