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Introduction
U.S. Information Technology leadership spends millions of dollars annually on project management education, training, publications, and tools in the hopes of improving the capabilities of its project teams. Unfortunately, results are not very encouraging: "42% of IT projects were abandoned before completion. …Roughly 50% of all technology projects fail to meet chief executives' expectations…" The Wall Street Journal (April 30, 1998). IT departments continue to lose millions of their project investment dollars. This continuing trend ensures the death of many more mission critical projects.
A key contributing reason for this lack of project success is the fact that the bulk of project management education and training is a replication of the principles and practices developed by the (construction) engineering profession. While many of the basic principles and practices of construction engineering do apply to the management of IT and business projects, it is important to understand that IT and business projects are intrinsically different. We in IT do not build bridges, dams, highways, refineries, high rises, or housing developments. Most of these projects start from scratch -- professionally referred to as Green Field projects. IT and business projects are more akin to overhauling the transmission of a semi, fully loaded with live ammunition, as it travels on the interstate at 70 MPH.
Objectives
The goals of this session are to provide the participants a thorough grounding in essential skills to planning, organizing, estimating, scheduling, and tracking projects of varying sizes and complexities. The session will focus on the proven steps and innovative techniques to manage IT projects successfully.
Upon successful completion of this seminar participants will be able to:
Build a process to separate half-baked ideas from viable projects
Design a risk management plan in accordance with CPM’s risk management guidelines
Outline plans to leverage project champions and manage any nemesis
Prepare a comprehensive Project Charter
Develop a comprehensive task plan
Design a project command and control structure
Produce realistic and defensible estimates
Create viable schedules
Track meaningful project vital signs
Generate a plan to coordinate and manage the project team
Produce a plan to transition the project into
production
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Seminar Audience
Project managers, team members, and selected end-user/customer team members.
Case Study
Groups of participants form into teams and practice the tools and techniques being taught in the seminar on their real-life projects.
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PMBOK® Guide Areas Covered:
Integration Management
Scope Management
Time Management
Cost Management
Human Resource Management
Communications Management
Risk Management
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Introduction
Project Management Culture Model
Project Process Architecture (PPA™)
Overview
Why Projects Go Awry
Ten Best Practices
Fundamentals
Typical Project Management Activities
What is a Project?
Key Project Elements
Project Roles
Work Breakdown Structure (WBS)
Network Diagram
Responsibilities
Issues
Unsuccessful Project Process Results
Project Process Architecture (PPA™)
Details
Pre-Launch Stage
Pre-Launch Tools
Project Description
Intra-Project Priority Analysis
Stakeholder Analysis
Complexity Assessment
Policies Standards and Procedures
Impact Assessment
Constraints and Obstacles
Stability Assessment
Issues
Risk Assessment
Scope (Preliminary) Definition
Size Estimate
Pre-Launch Assessment
Project Charter
Benefits of Pre-Launch Due Diligence
Pre-Launch Stage Summary
Launch Stage
Task Plan
Task Plan Example
Prototyping Plan
Scope management Plan
Organization Plan
Communication Plan
Project Notebook
Characteristics of a Sound Project Plan
Project Outlook Assessment
Benefits of Launch
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Estimating
Common Approaches
Estimating Types
Estimating Fundamentals
Key Elements
Task-Based Estimating
WBS
Resource Profile
Task Effort Estimate
Task Duration Estimate
Network Diagram (PERT)
Critical Path
Critical vs. Essential Tasks
Resource Constraints
Accounting for Contingencies
Cost Estimating Worksheet
Project Estimating Summary
Launch Stage Summary
Execute Stage
Scheduling Steps
Scheduling Quick Check
Organizational Calendar
Cross-Project Dependencies
Task Assignment Schedule
Computer Based Project Loading
Scheduled Critical Path Review
Project Gantt Review
Scheduling Summary
Progress Review and Project Control
Progress Review Principles
Monitoring the Vital Signs
Look Ahead Window Review
Progress Review Summary
Execute Stage Summary
Implement Stage
Project Deployment
Customer Preparation
Customer Training
Customer Support
Project Closure
Current System Retirement
Implement Stage Review
Process Assessment
Project Process Architecture (PPA™)
Review
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